Dental Front Office Training

Empower Your Team with Exceptional Front Desk Skills


A Warm Welcome Awaits

Convert Your First Time Callers into New Patients

Discover the Gravity Dental difference in Front Desk Call Training.

At Gravity Dental Marketing, we understand that the front desk is more than just the welcoming face of your practice; it’s the pivotal first touchpoint for potential new patients.

No amount of marketing spend can compensate for a poorly managed initial call. That’s why our bespoke Front Desk Call Training program is essential, not optional, for your dental practice’s growth.

Personalized to Your Practice's Pulse

Our Unique Approach

We don’t just train; we transform with a personal touch.

Forget one-size-fits-all training modules; our approach is as unique as your practice. By analyzing REAL calls from your front desk, we craft a personalized training experience that resonates with your team’s needs and elevates their call-handling prowess.

This hands-on methodology is what sets Gravity Dental Marketing apart — no other company offers such personalized training.

The Power of Precision

KPI Tracking for Tangible Triumphs

Measuring milestones for continued success.

Our training transcends traditional techniques by incorporating key performance indicators (KPIs) analysis. We track new caller metrics, delve into the origins of each call (be it ads, organic reach, or social media), and scrutinize call durations to understand patient concerns.

Our analytics help uncover why some callers schedule, while others don’t, turning insights into action.

Proven Results

Case Study: The Conversion Revolution

See the success story that could be yours.

A practice once at the crossroads of conversion complacency — converting only 8% of approximately 130 new patient calls per month — found their path to prosperity with Gravity Dental’s Front Desk Call Training.

Post-training, they achieved a staggering 35% conversion rate, skyrocketing their new patient appointments from 10 to 45 monthly.

All this, without increasing call volume. Imagine what such a transformation could mean for your practice.

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